Northumberland Road
Newcastle upon Tyne
NE1 8SE
 
Tel: 0191 2771844
Email: ann.wood@newcastle.gov.uk
Web: http://www.newcastle.gov.uk

The venue is situated within the centre of the town or city.

This venue is situated in Newcastle upon Tyne.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Newcastle.

The nearest Metro Station is Haymarket.

This venue does not have its own car park.

On street marked Blue Badge bays are available.

On street Blue Badge parking is located on Northumberland Road.

There is not level access to the service.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 164cm (5ft 4in) wide.

There is a second set of doors.

The doors open towards you (pull).

The doors are double width.

The doors are heavy.

The door opening is 154cm (5ft ) wide.

There is not a ramp or slope to access this area/service.

There are steps to access this area/service.

There are 5 steps to the area/service.

The lighting levels at the steps are bright.

The steps are not clearly marked.

The steps are deep.

The steps do have handrails.

The handrails are on both sides.

The reception desk is 4m (13ft 1in) from the front entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

Lighting levels are bright.

There is not a hearing assistance system.

There is level access to the service.

This venue does play background music.

The lighting levels are bright.

There is only level access to the pool area and the changing rooms.

The floors which are accessible by stairs are LG - G - 1.

There are 15+ steps between floors.

The lighting level is bright.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

The services on the floors which are not accessible are the Sunbed Suite, offices, standard toilets and the Balcony on the first floor and the Turkish Baths and Sauna Suites on the lower ground floor.

There is not a lift for public use.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located on the first floor.

Inside the venue, there is level access to the female toilet.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located on the first floor.

Inside the venue, there is level access to the male toilet.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.

There is a ramped entrance into the water.

There is not a wet side chair available.

There is not a hoist for wheelchair users to access the water.

There are not steps into the swimming pool.

There is a ladder type entrance into the water.

There are not adapted changing rooms available.

Staff do receive disability awareness training.

Registered assistance dogs are welcomed.

Information is available in alternative formats on request, this includes Braille, large print and audio.