Access Guide











East End Pool
Hadrian Square
Byker
Newcastle upon Tyne
NE6 1AL
Tel: 0191 2788444
Fax: 0191 2788441
Email: david.johnson@newcastle.gov.uk
Web: http://www.newcastle.gov.uk
Location
The venue is situated outside the centre of the town or city.
This venue is situated in Newcastle upon Tyne.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Manors.
The nearest Metro station is Byker.
The East End Pool is located within the same building as the East End Library, and shares the same toilet and parking facilities.
Parking
This venue does have its own car park.
There are 5 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.5m x 4.5m (11ft 5in x 14ft 9in).
The nearest designated bay is 7m (22ft 11in) from the main accessible entrance.
The car park surface is tarmac.
The car park does not have a height restriction barrier.
The designated parking bays have a block paved surface.
Outside Access (Hadrian Square - Front Entrance)
There is not level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 165cm (5ft 4in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 165cm (5ft 4in) wide.
No Level Access (Hadrian Square - Front Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located on the left hand side in front of the building.
The ramp or slope is moderate.
The ramp or slope is permanent.
The width of the ramp or slope is 350cm (11ft 5in).
There are steps to access this area/service.
There are 4 steps to the area/service.
The lighting levels at the steps are bright.
The steps are not clearly marked.
The steps are deep.
The steps do not have handrails.
Hadrian Square in front of the building is pedestrianised.
Outside Access (the car park)
There is level access to the service.
The main doors open automatically.
The doors are single width.
The door opening is 80cm (2ft 7in) wide.
The automatic door is operated via a push pad facility.
There is also a revolving door at this entrance located adjacent to the automatic door.
Reception
The reception desk is 12m (13yd) from the front entrance.
There is level access to reception from the entrance.
The reception desk is low.
Lighting levels are bright.
There is not a hearing assistance system.
The reception is located in the main building foyer.
Inside Access
There is level access to the service.
The lighting levels are bright.
The photograph shows the main building foyer.
Other Floors
The floors which are accessible by stairs are G-1.
There are 15+ steps between floors.
The lighting level is bright.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The lift is located next to the reception and car park entrance.
The lift is a standard lift.
The floors which are accessible by this lift are G-1.
The lift is 14m (15yd) from the accessible entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.4m x 1.6m (4ft 7in x 5ft 2in).
There is not a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The lighting level in the lift is bright.
The lift does have Braille markings.
The lift does have tactile markings.
The lift is 7 metres away from the car park entrance.
Adapted Toilet (Main Building Foyer)
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is for the sole use of disabled people.
The adapted toilet is 18m (20yd) from the accessible entrance.
The adapted toilet is located in the main foyer next to the car park entrance.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is required for the adapted toilet.
The key is a radar key.
The key can be obtained from the pool reception.
The door opens outwards.
The door is locked by a locking handle.
The dimensions of the adapted toilet are 150cm x 170cm (4ft 11in x 5ft 6in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 80cm (2ft 7in).
The tap type is lever.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 45cm (1ft 5in).
There is a hand dryer.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is placed higher than 74cm.
The sink is 75cm (2ft 5in) high.
Colour contrast and lighting in adapted toilets
The contrast between the walls and floor is good.
Lighting levels are bright.
Wall mounted and drop down rails are available.
The toilets are all 3 metres away from the car park entrance on the right hand side as you enter the building.
These toilets are also used by visitors to the library.
There is also an adapted and standard toilets available on the 1st floor.
The adapted toilet on the 1st floor is identical except no key is required for access.
Adapted Toilet (Swimming Pool Changing Area)
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is for the sole use of disabled people.
The adapted toilet is 25m (27yd) from the accessible entrance.
The adapted toilet is located at the rear of the changing area.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The dimensions of the adapted toilet are 190cm x 200cm (6ft 2in x 6ft 6in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 120cm (3ft 11in).
The tap type is lever.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 45cm (1ft 5in).
There is a hand dryer.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder is placed higher than 100cm.
The toilet roll holder is 105cm (3ft 5in) high.
There is a sink.
The sink is placed higher than 74cm.
The sink is 75cm (2ft 5in) high.
Colour contrast and lighting in adapted toilets
The contrast between the walls and floor is good.
Lighting levels are bright.
Wall mounted and drop down rails are available.
The adapted toilet in the changing area has an adjacent room with both adapted and adult changing facilities.
The adjacent room is linked via a door between both rooms 90cm in width. The dimensions are 270cm x 190cm.
The adult changing facility contains a ceiling tracking hoist and changing bed.
The photograph shows the adapted toilet cubicle in the changing area.
Standard Toilet (Main Building Foyer)
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located in the main foyer next to the car park entrance.
The female toilets are 18m (20yd) from the accessible entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located in the main foyer next to the car park entrance.
The male toilets are 18m (20yd) from the accessible entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are not located within the standard toilet.
The toilets are all 3 metres away from the car park entrance on the right hand side as you enter the building.
These toilets are also used by visitors to the library.
There is also an adapted and standard toilets available on the 1st floor.
The adapted toilet on the 1st floor is identical except no key is required for access.
Standard Toilet (Swimming Pool Changing Area)
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located in the changing area.
The female toilets are 20m (22yd) from the accessible entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located in the changing area.
The male toilets are 18m (20yd) from the accessible entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are not located within the standard toilet.
The adapted toilet in the changing area has an adjacent room with both adapted and adult changing facilities.
The adjacent room is linked via a door between both rooms 90cm in width. The dimensions are 270cm x 190cm.
The adult changing facility contains a ceiling tracking hoist and changing bed.
The photograph shows the adapted toilet cubicle in the changing area.
Restaurant / Bar (Street Cafe)
Once inside, there is level access to the service.
Full table service is not available.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
There is ample room for a wheelchair user to manoeuvre.
No tables are permanently fixed.
No chairs are permanently fixed.
The distance between the floor and the lowest dining table is 70cm (2ft 3in) cm.
Menus are .
Menus are not available in large print.
Menus are clearly written.
Menus are not presented in contrasting colours.
The type of food served here is hot and cold meals and snacks.
The Street Cafe service counter and tables are located on the main building foyer.
Swimming Pool
There is a wet side chair available.
There is a hoist for wheelchair users to access the water.
The hoist is manual.
There are steps into the swimming pool.
There is a handrail on both sides of the steps.
There are 5 steps.
There is a ladder type entrance into the water.
There are also adapted changing facilities available on the 1st floor for fitness studio users.
There are 2 pools available, named the Main Pool and Studio Pool.
The main pool has a ramped entrance and the studio pool is depth adjustable with a floor that can be raised and lowered.
The photograph shows the adapted and adult changing facility available.
Adapted Changing Room
There are adapted changing rooms available.
The adapted changing rooms are located at the rear of the main changing area.
The adapted changing room is 25m (27yd) from the main entrance.
The adapted changing room is 10m (11yd) from the swimming pool.
There are also adapted changing facilities available on the 1st floor for fitness studio users.
There are 2 pools available, named the Main Pool and Studio Pool.
The main pool has a ramped entrance and the studio pool is depth adjustable with a floor that can be raised and lowered.
The photograph shows the adapted and adult changing facility available.
Additional Information
Staff do receive disability awareness training.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
Staff are Type Talk aware.
Plastic cups are not available.
Plastic cutlery is not available.
Drinking straws are available on request.
Information is available in alternative formats on request, this includes Braille, large print and audio.




