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Access Guide

Wheelchair AssistanceMobility Impaired WalkerSeat AvailableWC AdaptedWC step free accessAssistance DogHearing SystemConducting of BusinessParking ***

What do these symbols mean?

The National Museum of Flight - Shop/Ticket Office

Venue Image East Fortune Airfield
East Fortune
East Lothian
EH39 5LF
 
Tel: 01620 897240
Fax: 01620 880355
Web: http://www.nms.ac.uk/flight

Introduction

Services/facilities within the grounds include 7 different buildings. The first building visitors would enter is the Shop/Ticket Office. The Aviator Cafe is located next to the Shop/Ticket Office and the Concorde Experience in Hangar 4. There is also an Education Centre for group and school children visits.

Related link Access Guide to Aviator Cafe.

Related link Access Guide to Concorde Experience - Hangar 4.

Related link Access Guide to Education Centre.

There will be two new hangars opening in spring 2009. Please contact the site directly for access information.

Opening Times

DayOpening Times
Monday10:00 - 17:00
Tuesday10:00 - 17:00
Wednesday10:00 - 17:00
Thursday10:00 - 17:00
Friday10:00 - 17:00
Saturday10:00 - 17:00
Sunday10:00 - 17:00

The museum is seasonal and closes during the week from the end of October, re-opening at Easter.

Location

The venue is situated outside the centre of the village.

This venue is situated in East Fortune.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Drem.

There is a bus stop within 150m (164yds) of the venue.

The bus between North Berwick and Haddington stops at this venue.

Parking

Parking Image Parking Image

This venue does have its own car park.

Parking is free for all users.

The car park is at the front of the venue.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 10 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3.75m x 5.05m (12ft 3in x 16ft 6in).

The nearest designated bay is 21m (23yd) from the main entrance.

The furthest designated bay is 39m (42yd) from the main entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is tarmac.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

The photographs show the Blue Badge parking and the route leading from the car park to the entrance respectively.

Outside Access (Main Entrance)

Outside Access Image

This information is for the entrance located the car park.

There is not level access to the service.

The main doors open towards you (pull).

The doors are double width.

The doors are heavy.

The door opening is 153cm (5ft ) wide.

There is a second set of doors.

The doors open towards you (pull).

The doors are double width.

The doors are heavy.

The door opening is 154cm (5ft ) wide.

No Level Access (Main Entrance)

NoLevelAccess Image

There is a ramp or slope to access this area/service.

The ramp or slope is located leading from the car park to the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

The width of the ramp or slope is 112cm (3ft 8in).

There are not steps to access this area/service.

Reception (Ticket Desk)

Reception Image

The reception desk is 5m (16ft 4in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

The desk does not have a lowered section.

Lighting levels are low.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

Inside Access

Inside Access Image

There is level access to the service.

This venue does not play background music.

The lighting levels are low.

Motorised scooters are allowed in public parts of the venue.

Customers can charge scooters or wheelchairs at the venue.

Adapted Toilet

AdaptedToilet Image

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

The toilet is not for the sole use of disabled people.

There is pictorial signage on or near the toilet door.

The adapted toilet is 12m (13yd) from the main entrance.

The adapted toilet is located to the left as you face reception.

There is level access to the adapted toilet.

Features and dimensions of adapted toilets

This is a unisex toilet.

A key is not required for the adapted toilet.

The door opens outwards.

The door is locked by a sliding bolt.

The width of the adapted toilet door is 89cm (2ft 11in).

The door is heavy.

The dimensions of the adapted toilet are 150cm x 208cm (4ft 11in x 6ft 9in).

Floor manoeuvring space is clear in the adapted toilet.

There is a lateral transfer space.

As you face the toilet pan the transfer space is on the left.

The lateral transfer space is 80cm (2ft 7in).

There is a dropdown rail on the transfer side.

There is a flush on the transfer side.

The tap type is lever.

There is a mixer tap.

There is not a functional emergency alarm available.

No emergency alarm is fitted in the cubicle.

Disposal facilities are available in the cubicle.

There is not a coat hook.

Position of fixtures in adapted toilets

Wall mounted rails are available.

As you face the toilet the wall mounted grab rails are on the right.

There is not a shelf within the adapted toilet.

There are mirrors in the adapted toilet.

Mirrors are placed at a lower level or at an angle for ease of use.

The height of the toilet seat above floor level is 47cm (1ft 6in).

There is not a hand dryer.

There is a towel dispenser.

The towel dispenser cannot be reached from seated on the toilet.

The towel dispenser is placed higher than 100cm.

The towel dispenser is 128cm (4ft 2in) high.

There is a toilet roll holder.

The toilet roll holder can be reached from seated on the toilet.

The toilet roll holder is not placed higher than 100cm.

There is a sink.

The sink can be reached from seated on the toilet.

The sink is not placed higher than 74cm.

Colour contrast and lighting in adapted toilets

The contrast between the internal door and wall is good.

The contrast between the external door and wall is good.

The contrast between the grab rails and wall is poor.

The contrast between the drop down rails and wall is poor.

The contrast between the walls and floor is fair.

Lighting levels are bright.

Standard Toilet

StandardToilet Image StandardToilet Image

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female and Male Toilets

The female and male toilets are located to the left as you face reception.

The female and male toilets are 11m (12yd) from the the main entrance.

Inside the venue, there is level access to the female and male toilet.

Lighting levels are low.

Baby Change Facilities

Baby change facilities are not located within the venue.

The photographs show the inside of the male and female toilets respectively.

Additional Information

Staff do receive disability awareness training.

Documents are not available in Braille.

Documents are not available in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service cannot be requested.

Staff are not Type Talk aware.

Children are welcomed at the venue.

This venue is not part of a local or national disability initiative.