Access Guide
Duncan House
The University of East London
Stratford High Street
London
E15 2JB
Tel: 020 8223 3000
Fax: 020 8590 7799
Textphone: 020 8223 2853
Email: disability@uel.ac.uk
Web: http://www.uel.ac.uk
Location
The venue is situated outside the centre of the town or city.
This venue is situated in London.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Stratford.
The Library is also located in this building. Please see the separate guide for this service.
Parking
This venue does have its own car park.
There are 2 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 5m x 5m (16ft 4in x 16ft 4in).
The nearest designated bay is 22m (24yd) from the main accessible entrance.
The car park surface is tarmac.
The car park does not have a height restriction barrier.
The photograph shows the designated parking bays and the path to the main entrance.
Outside Access (Main Entrance)
This information is for the entrance located on Stratford High Street.
There is not level access to the service.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 150cm (4ft 11in) wide.
There is a second set of doors.
The doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 104cm (3ft 4in) wide.
No Level Access (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading to the main entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There are easy and moderate ramps leading to the main entrance.
Reception
The reception desk is 3m (9ft 10in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is high.
Lighting levels are bright.
The high reception desk has medium and low sections.
Portable hearing loops are available to use anywhere in this venue and can be ordered in advance from Audio Visual services.
Inside Access
There is level access to the service.
There is a hearing assistance system.
The system is a fixed loop.
Staff are trained to use the hearing assistance system.
This venue does not play background music.
The lighting levels are bright.
A fixed hearing loop is installed in the Conference Room DH001.
There are a number of heavy fire doors throughout the venue.
There is a prayer room located at the rear of the venue on the ground floor (shown in photograph 2).
Other Floors
The floors which are accessible by stairs are G - 1.
There are 15+ steps between floors.
The lighting level is bright.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The lift is located to the left of the lobby as you enter.
The lift is a standard lift.
The floors which are accessible by this lift are G - 1.
The lift is 13m (14yd) from the accessible entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.03m x 1.26m (3ft 4in x 4ft 1in).
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The lighting level in the lift is bright.
The lift does have Braille markings.
The lift does have tactile markings.
There is a drop down seat in the lift.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
The adapted toilet is 17m (18yd) from the accessible entrance.
The adapted toilet is located to the right as you enter the lobby from reception.
Features and dimensions of adapted toilets
This is not a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a sliding bolt.
The dimensions of the adapted toilet are 165cm x 225cm (5ft 4in x 7ft 4in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 93cm (3ft ).
The tap type is lever.
There is not a functional emergency alarm available.
Disposal facilities are not available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on the right.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 44cm (1ft 5in).
There is not a hand dryer.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is placed higher than 74cm.
The sink is 86cm (2ft 9in) high.
Colour contrast and lighting in adapted toilets
The contrast between the walls and floor is good.
Lighting levels are bright.
Wall mounted and drop down rails are not available.
Adapted cubicles are located in the ground floor male and female standard toilets.
There are male and female standard toilets on the first floor.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located to the right as you enter the lobby from reception.
The female toilets are 19m (21yd) from the accessible entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located to the right as you enter the lobby from reception.
The male toilets are 17m (18yd) from the accessible entrance.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are not located within the standard toilet.
Adapted cubicles are located in the ground floor male and female standard toilets.
There are male and female standard toilets on the first floor.
Restaurant / Bar
Once inside, there is level access to the service.
Full table service is not available.
Food or drinks are ordered from the service counter.
There is ample room for a wheelchair user to manoeuvre.
No tables are permanently fixed.
No chairs are permanently fixed.
The distance between the floor and the lowest dining table is 69cm (2ft 3in) cm.
Menus are .
Menus are not available in Braille.
Menus are not available in large print.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is hot meals and snacks.
The nearest table from the entrance is 2 metres (6.6 feet).
Additional Information
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
There are Fire Refuge points located on the first floor at the lift and at stair wells.
The is a Fire Refuge point on the ground floor at a fire exit with stepped access.
The photograph shows a Fire Refuge point.
