Access Guide





Newcastle Tourist Information
Central Arcade
Newcastle upon Tyne
NE1 5BQ
Tel: 0191 2778000
Fax: 0191 2778009
Email: tourist.info@newcastle.gov.uk
Web: http://www.newcastle.gov.uk
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 09:30 - 17:30 |
| Tuesday | 09:30 - 17:30 |
| Wednesday | 09:30 - 17:30 |
| Thursday | 09:30 - 17:30 |
| Friday | 09:30 - 17:30 |
| Saturday | 09:00 - 17:30 |
| Sunday | Closed |
Location
The venue is situated within the centre of the town or city.
This venue is situated in Newcastle upon Tyne.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Newcastle.
The nearest Metro Station is Monument.
Parking
This venue does not have its own car park.
On street marked Blue Badge bays are not available.
Outside Access (Grey Street)
There is level access to the service.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 180cm (5ft 10in) wide.
Outside Access (Central Arcade)
There is level access to the service.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 90cm (2ft 11in) wide.
Reception
The reception desk is 4m (13ft 1in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is low.
Lighting levels are bright.
There is not a hearing assistance system.
Inside Access
There is level access to the service.
There is not a hearing assistance system.
This venue does not play background music.
The lighting levels are bright.
Other Floors
The floors which are accessible by stairs are G - 1.
There are 9 steps between floors.
The lighting level is bright.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
The steps have a handrail on both sides.
There is not a landing.
Level access is possible onto either floor depending whether you use the entrance on Central Arcade or Grey Street.
Additional Information
Registered assistance dogs are welcomed.




