Access Guide







Fenham Library
Fenham Hall Drive
Fenham
Newcastle upon Tyne
NE4 9XD
Tel: 0191 2774270
Fax: 0191 2774273
Email: fenham.library@newcastle.gov.uk
Web: http://www.newcastle.gov.uk
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 09:00 - 20:00 |
| Tuesday | 09:00 - 20:00 |
| Wednesday | 09:00 - 20:00 |
| Thursday | 09:00 - 20:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 14:00 |
Location
The venue is situated outside the centre of the town or city.
This venue is situated in Newcastle upon Tyne.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Newcastle.
The nearest Metro station is St James.
Parking
This venue does not have its own car park.
On street marked Blue Badge bays are available.
On street Blue Badge parking is located on Fenham Hall Drive.
The convenient dropoff point is located on Fenham Hall Drive
Outside Access (Fenham Hall Drive)
There is not level access to the service.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 180cm (5ft 10in) wide.
There is a second set of doors.
The doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 90cm (2ft 11in) wide.
No Level Access (Fenham Hall Drive)
There is a ramp or slope to access this area/service.
The ramp or slope is located to the left hand side as you face the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
The width of the ramp or slope is 120cm (3ft 11in).
Reception (Returns)
The reception desk is 2m (6ft 6in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is high.
Lighting levels are bright.
There is not a hearing assistance system.
Reception (Customer Enquiries)
The reception desk is 10m (11yd) from the front entrance.
There is level access to reception from the entrance.
The reception desk is low.
Lighting levels are bright.
There is not a hearing assistance system.
Inside Access
There is level access to the service.
There is not a hearing assistance system.
The lighting levels are bright.
Library
This library does not house a regular supply of books in Braille.
This library does house a regular supply of books in large print.
This library does house a regular supply of books on tape or disc.
There is an ordering service.
It takes approximately 3 to 5 days to process an order.
Additional Information
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents are available in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
The library houses an adapted computer facility with height adjustable table, big keys keyboard, key guard overlay and trackball.
The photograph shows the adapted computer facility. Staff are trained to take TypeTalk calls.




