Access Guide
Best Western Monkbar Hotel
Monk Bar
York
YO31 7JA
Tel: 01904 638086
Fax: 01904 629195
Email: sales@monkbarhotel.co.uk
Web: http://www.monkbarhotel.co.uk
Location
The venue is situated within the centre of the town or city.
This venue is situated in York.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is York.
Parking
This venue does have its own car park.
There are 2 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 4m x 5m (13ft 1in x 16ft 4in).
The car park does not have a height restriction barrier.
Parking
This venue does have its own car park.
The route from the car park to the entrance is accessible to a wheelchair user unaided.
The patron does not have to cross a road.
The car park is 10m from the venue's entrance.
Outside Access (Adapted Room Aidan)
There is not level access to the service.
The main doors open towards you (pull).
The doors are double width.
The doors are light.
The door opening is 110cm (3ft 7in) wide.
No Level Access (Adapted Room Aidan)
There is a ramp or slope to access this area/service.
The ramp or slope is located directly at the entrance door.
The ramp or slope is moderate.
The ramp or slope is permanent.
The width of the ramp or slope is 117cm (3ft 10in).
The two adapted rooms are located in a separate building opposite the main hotel building.
The room surveyed is Aidan.
Outside Access (main reception)
There is level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 126cm (4ft 1in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 126cm (4ft 1in) wide.
Reception
The reception desk is 4m (13ft 1in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
There is a lowered section at the reception desk.
Inside Access (Main Hotel)
There is level access to the service.
There is not a hearing assistance system.
This venue does not play background music.
The lighting levels are bright.
Inside Access (Monkgate Suite)
There is level access to the service.
The lighting levels are bright.
The Monkgate suite is available for functions.
Other Floors
The floors which are accessible by stairs are G - 3.
There are 15+ steps between floors.
The lighting level is bright.
The steps are not clearly marked.
The steps are deep.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The lift is located next to the reception desk.
The lift is a standard lift.
The floors which are accessible by this lift are G - 3.
The lift is 15m (16yd) from the accessible entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.07m x 1.4m (3ft 6in x 4ft 7in).
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does not have an audible announcer.
The lighting level in the lift is low.
The lift does have Braille markings.
The lift does have tactile markings.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
The adapted toilet is 25m (27yd) from the accessible entrance.
The adapted toilet is located off the courtyard area.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens inwards.
The door is locked by a twist lock.
The dimensions of the adapted toilet are 180cm x 150cm (5ft 10in x 4ft 11in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 115cm (3ft 9in).
The tap type is lever.
There is not a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 47cm (1ft 6in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 118cm (3ft 10in) high.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the walls and floor is good.
Lighting levels are bright.
Wall mounted and drop down rails are available.
There are baby changing facilities in the adapted toilet.
There is a moderate slope leading from the reception area to the adapted toilet and standard toilets.
There is a door on route to the adapted toilet from the reception, width 76 cm.
There is another adapted toilet and standard toilets near to the Cloister Restaurant.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located off the courtyard area.
The female toilets are 35m (38yd) from the accessible entrance.
Inside the venue, there is not level access to the female toilet.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located off the courtyard area.
The male toilets are 35m (38yd) from the accessible entrance.
Inside the venue, there is not level access to the male toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are not located within the standard toilet.
There is a moderate slope leading from the reception area to the adapted toilet and standard toilets.
There is a door on route to the adapted toilet from the reception, width 76 cm.
There is another adapted toilet and standard toilets near to the Cloister Restaurant.
Restaurant / Bar (Liberty Bar & Cloister's Restaurant)
Once inside, there is not level access to the service.
Full table service is available.
There is ample room for a wheelchair user to manoeuvre.
No tables are permanently fixed.
No chairs are permanently fixed.
The distance between the floor and the lowest dining table is 70cm (2ft 3in) cm.
Menus are hand held.
Menus are not available in Braille.
Menus are available in large print.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is European traditional.
The restaurant has some level changes. There is an area which has level access.
Access to the lower part of the restaurant is accessed by 2 medium steps. A portable ramp is available.
Access to the bar service counter is via 1 medium step.
There are portable ramps available for stepped areas.
Table service is available
No Level Access (Liberty Bar & Cloister's Restaurant)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading from reception to the restaurant.
The ramp or slope is moderate.
The ramp or slope is permanent.
The restaurant has some level changes. There is an area which has level access.
Access to the lower part of the restaurant is accessed by 2 medium steps. A portable ramp is available.
Access to the bar service counter is via 1 medium step.
There are portable ramps available for stepped areas.
Table service is available
Rooms
There are 99 room(s) in total.
There are 0 standard ground floor rooms.
Adapted Rooms
There are adapted ensuite facilities
There is/are 2 room(s) with adapted ensuite facilities.
Location of and access to rooms with adapted ensuite
Adapted Room
The height of the bed is 60cm (1ft 11in).
Adapted Ensuite
The door opens outwards.
The dimensions of the adapted ensuite are 240cm x 250cm (7ft 10in x 8ft 2in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 150cm (4ft 11in).
Wall mounted grab rails are available.
As you face the toilet the wall mounted grab rails are on the right.
The toilet seat is 48cm (1ft 6in) above floor level.
There is a toilet roll holder.
It is not placed higher than 100cm (3ft 3in) in height.
There is a sink.
The height of the sink is 68cm (2ft 2in).
The tap type is lever.
There is not a functional emergency alarm in the ensuite.
There are mirrors.
Mirrors are placed at a lower level or at an angle for ease of use.
Bath and Shower
There is a bath.
The height of the side of the bath from floor level is 51cm (1ft 8in).
The tap type is lever.
There is a shower over the bath.
Wheel In Shower
There is a wheel in shower.
Signage, colour contrast and lighting in adapted rooms
The colour contrast between the walls and floor is good.
Colour contrast and lighting in adapted ensuite
Auxiliary Aids - general
Standard Rooms
Ground Floor Standard Rooms
There are not standard rooms on the ground floor.
Standard Rooms on Other Floors
The adapted rooms are located off the car park.
Standard rooms accessible to ambulant disabled people are on the first, second and third floors.
Some auxiliary aids are available including vibrating pillows and liquid sensor vibrators.
Additional Information
Staff do receive disability awareness training.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
There is not an open fireplace.
Plastic cups are available.
Plastic cutlery is available.
Drinking straws are available on request.
Free WIFI is available throughout the hotel.
The photograph shows the ramps leading to the lowered section of Cloisters Restaurant. Staff are trained to take TypeTalk calls.
Additional Information (Adapted Room Aidan)
The photograph shows the adapted room (Aidan).
Additional Information (Courtyard)
The photograph shows the courtyard located in the centre of the hotel grounds.
