Access Guide
Challenge House
1-2 Bank Buildings
High Street
Harlesden
London
NW10 4LX
Tel: 020 8937 1200
Textphone: 020 8937 1993
Web: http://www.brent.gov.uk
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 13:00 |
| Saturday | Closed |
| Sunday | Closed |
Location
The venue is situated within the centre of the town or city.
This venue is situated in Harlesden.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Willesden Junction.
Parking
This venue does not have its own car park.
On street marked Blue Badge bays are not available.
Outside Access (Main Entrance)
There is not level access to the service.
The main doors open away from you (push).
The doors are single width.
The door opening is 93cm (3ft ) wide.
No Level Access (High Street)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the venue.
The ramp or slope is easy.
The ramp or slope is permanent.
The width of the ramp or slope is 100cm (3ft 3in).
The automatic door is push pad operated.
Reception
The reception desk is 8m (26ft 2in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is low.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Inside Access
There is not level access to the service.
There is a hearing assistance system.
The system is a fixed loop.
Staff are trained to use the hearing assistance system.
The lighting levels are bright.
No Level Access (Inside Access)
There is a ramp or slope to access this area/service.
The ramp or slope is located inside the entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
The width of the ramp or slope is 150cm (4ft 11in).
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
The adapted toilet is 7m (22ft 11in) from the main entrance.
The adapted toilet is located opposite the entrance.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is required for the adapted toilet.
The key is not a radar key.
The door opens outwards.
The door is locked by a twist lock.
The dimensions of the adapted toilet are 135cm x 240cm (4ft 5in x 7ft 10in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 50cm (1ft 7in).
The tap type is lever.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are not mirrors in the adapted toilet.
The height of the toilet seat above floor level is 41cm (1ft 4in).
There is a hand dryer.
The hand dryer is placed higher than 100cm.
The hand dryer is 110cm (3ft 7in) high.
There is not a towel dispenser.
There is not a toilet roll holder.
There is a sink.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the walls and floor is good.
Lighting levels are bright.
There are baby changing facilities in the adapted toilet.
There is a code required for use of the adapted toilet.
Please ask a member of staff for the code.
Additional Information
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
