Access Guide






Consumer Advice Centre
14 Wellington Place
Belfast
BT1 6GE
Tel: 028 9032 8260
Fax: 028 9023 7675
Email: consumeradvice@belfastcity.gov.uk
Web: http://www.belfastcity.gov.uk
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 09:30 - 16:30 |
| Tuesday | 09:30 - 16:30 |
| Wednesday | 09:30 - 14:00 |
| Thursday | 09:30 - 16:30 |
| Friday | 09:30 - 16:15 |
| Saturday | Closed |
| Sunday | Closed |
Location
The venue is situated within the centre of the town or city.
This venue is situated in Belfast.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Great Victoria Street.
Parking
This venue does not have its own car park.
On street marked Blue Badge bays are not available.
Outside Access (Wellington Place)
There is not level access to the service.
The bell is in a suitable position to allow wheelchair users to gain access.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 140cm (4ft 7in) wide.
No Level Access (Wellington Place)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
The width of the ramp or slope is 140cm (4ft 7in).
Reception
The reception desk is 1m (3ft 3in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
Lighting levels are bright.
There is not a hearing assistance system.
Inside Access
There is level access to the service.
This venue does not play background music.
The lighting levels are bright.
Additional Information
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are trained to take TypeTalk calls.




