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Access Guide

Wheelchair AssistanceMobility Impaired WalkerSeat AvailableWC AdaptedWC step free accessAssistance DogConducting of BusinessDisability Awareness Training

What do these symbols mean?

Chesterfield House Children and Family Department / Brent Youth Offending Services

Venue Image 5th and 6th Floor
9 Park Lane
Wembley
Middlesex
HA9 7RW
 
Tel: 020 8937 3000
Fax: 020 8937 3811

Opening Times

DayOpening Times
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

Location

The venue is situated within the centre of the town or city.

This venue is situated in Wembley.

The venue is on a road with a steep gradient.

The nearest mainline Railway Station is Wembley Stadium.

Parking

This venue does not have its own car park.

On street marked Blue Badge bays are not available.

Outside Access (Main Entrance)

Outside Access Image

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 140cm (4ft 7in) wide.

No Level Access (Main Entrance)

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

The width of the ramp or slope is 600cm (19ft 8in).

Reception

Reception Image

The reception desk is 3m (9ft 10in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

Lighting levels are bright.

There is not a hearing assistance system.

Inside Access

Inside Access Image

There is level access to the service.

The lighting levels are bright.

Other Floors

Other Floors Image

The floors which are accessible by stairs are G-1-2-3-4-5-6.

There are 15+ steps between floors.

The lighting level is bright.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

Lift

Lift Image

There is a lift for public use.

The lift is located adjacent to the entrance.

The lift is a standard lift.

The floors which are accessible by this lift are G-1-2-3-4-5-6.

The lift is 6m (19ft 8in) from the main entrance.

Staff do need to be notified for use of the lift.

The dimensions of the lift are 1.2m x 1.65m (3ft 11in x 5ft 4in).

There is a mirror to aid reversing out of the lift.

The lift does not have a visual floor indicator.

The lift does not have an audible announcer.

The lighting level in the lift is bright.

The lift does not have Braille markings.

The lift does have tactile markings.

Adapted Toilet

AdaptedToilet Image

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

The toilet is for the sole use of disabled people.

The adapted toilet is 20m (22yd) from the main entrance.

The adapted toilet is located on the fifth floor.

Features and dimensions of adapted toilets

This is a unisex toilet.

A key is not required for the adapted toilet.

The door opens outwards.

The door is locked by a locking handle.

The dimensions of the adapted toilet are 170cm x 250cm (5ft 6in x 8ft 2in).

There is a lateral transfer space.

As you face the toilet pan the transfer space is on the right.

The lateral transfer space is 100cm (3ft 3in).

The tap type is lever.

There is a functional emergency alarm available.

Disposal facilities are available in the cubicle.

There is not a coat hook.

Position of fixtures in adapted toilets

Wall mounted rails are available.

As you face the toilet the wall mounted grab rails are on both sides.

There are not mirrors in the adapted toilet.

The height of the toilet seat above floor level is 48cm (1ft 6in).

There is a hand dryer.

The hand dryer is not placed higher than 100cm.

There is not a towel dispenser.

There is a toilet roll holder.

The toilet roll holder is not placed higher than 100cm.

There is a sink.

The sink is not placed higher than 74cm.

Colour contrast and lighting in adapted toilets

The contrast between the walls and floor is good.

Lighting levels are bright.

Standard Toilet

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located on the sixth floor.

The female toilets are 17m (18yd) from the main entrance.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located on the fifth floor.

The male toilets are 17m (18yd) from the main entrance.

Inside the venue, there is level access to the male toilet.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.

Additional Information

Additional Image

Staff do receive disability awareness training.

Registered assistance dogs are welcomed.

The photo shows the standard toilet.