Access Guide
Brent Town Hall
Forty Lane
Wembley
London
HA9 9HD
Tel: 020 8937 1234
Web: http://www.brent.gov.uk
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | Closed |
| Sunday | Closed |
Location
The venue is situated within the centre of the town or city.
This venue is situated in Wembley.
The venue is on a road with a steep gradient.
The nearest mainline Railway Station is Wembley North.
Parking
This venue does have its own car park.
The car park is at the front of the venue.
The car park type is open air/surface.
There are 6 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 4.5m x 4.9m (14ft 9in x 16ft ).
The nearest designated bay is 20m (22yd) from the main accessible entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
The car park surface is tarmac.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
Outside Access (Main Entrance)
There is not level access to the service.
The bell is in a suitable position to allow wheelchair users to gain access.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 198cm (6ft 5in) wide.
No Level Access (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located to the side of the entrance steps.
The ramp or slope is moderate.
The ramp or slope is permanent.
The width of the ramp or slope is 138cm (4ft 6in).
There are steps to access this area/service.
There are 6 steps to the area/service.
The lighting levels at the steps are bright.
The steps are not clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on both sides.
Reception
The reception desk is 21m (23yd) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Inside Access
There is level access to the service.
There is a hearing assistance system.
The system is a fixed loop.
Staff are trained to use the hearing assistance system.
The lighting levels are bright.
There are portable hearing loops available.
The photo shows the first floor ramp leading from the lift to the services.
Other Floors
The floors which are accessible by stairs are G-3.
There are 15+ steps between floors.
The lighting level is bright.
The steps are not clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The lift is located off the main foyer.
The lift is a standard lift.
The floors which are accessible by this lift are G-3.
The lift is 12m (13yd) from the main entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.38m x 1.35m (4ft 6in x 4ft 5in).
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The lighting level in the lift is bright.
The lift does have Braille markings.
The lift does have tactile markings.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is for the sole use of disabled people.
The adapted toilet is 49m (53yd) from the main entrance.
The adapted toilet is located in the main reception waiting area.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The dimensions of the adapted toilet are 159cm x 328cm (5ft 2in x 10ft 9in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 79cm (2ft 7in).
The tap type is lever.
There is not a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 47cm (1ft 6in).
There is a hand dryer.
The hand dryer is placed higher than 100cm.
The hand dryer is 110cm (3ft 7in) high.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the walls and floor is good.
Lighting levels are bright.
Toilets are available on the ground, 1st and 2nd floors.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located in the main reception waiting area.
The female toilets are 61m (67yd) from the main entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located in the main reception waiting area.
The male toilets are 59m (64yd) from the main entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are located within the standard toilet.
The baby change facilities are located in both male and female toilets.
Toilets are available on the ground, first and second floors.
Restaurant / Bar (Oasis Cafe)
Once inside, there is not level access to the service.
Full table service is not available.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
There is ample room for a wheelchair user to manoeuvre.
No tables are permanently fixed.
No chairs are permanently fixed.
The distance between the floor and the lowest dining table is 76cm (2ft 5in) cm.
The type of food served here is varied.
There is no menu, only a visual display.
No Level Access (Oasis Cafe)
There is a ramp or slope to access this area/service.
The ramp or slope is located bypassing the lift to the cafe steps.
The ramp or slope is moderate.
The ramp or slope is permanent.
The width of the ramp or slope is 120cm (3ft 11in).
There are steps to access this area/service.
There are 4 steps to the area/service.
The lighting levels at the steps are bright.
The steps are clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on both sides.
Restaurant / Bar (Bar)
Once inside, there is level access to the service.
Full table service is not available.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
There is ample room for a wheelchair user to manoeuvre.
No tables are permanently fixed.
No chairs are permanently fixed.
The distance between the floor and the lowest dining table is 73cm (2ft 4in) cm.
The hall is for hire and various events are held on the first floor.
Additional Information
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is generally on duty.
Staff are trained to BSL level 1.
Plastic cups are available.
Plastic cutlery is available.
Drinking straws are available on request.
The photo shows the entrance ramp.
