Access Guide








Belfast Castle
Antrim Road
Belfast
BT15 5GR
Tel: 0289 0776925
Fax: 0289 0370228
Email: bcr@belfastcastle.co.uk
Web: http://www.belfastcastle.co.uk
Introduction
Opening times:
Reception - Monday to Saturday 09.00 - 22.30 & Sunday 09.00 - 18.00.
The Cellar Restaurant - Monday to Saturday - Lunch 12.00 - 15.00, Early Evening 17.00 - 18.45 & Dinner 19.00 - 21.00
Sunday 12.30 - 16.00.
Please note that the restaurant is closed on Monday nights.
Antiques Shop - Monday to Saturday 12.00 - 22.00 & Sunday 12.00 - 17.00.
Cave Hill Visitors Centre - Monday to Saturday 09.00 - 22.00, Sunday 09.00 - 17.30.
Location
The venue is situated outside the centre of the town or city.
The venue is not on a road with a steep gradient.
Parking
This venue does have its own car park.
There are 3 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3m x 5.2m (9ft 10in x 17ft ).
The nearest designated bay is 4m (13ft 1in) from the main accessible entrance.
The car park surface is tarmac.
The car park does not have a height restriction barrier.
Outside Access (Main Entrance)
There is not level access to the service.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 140cm (4ft 7in) wide.
No Level Access (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
Reception
The reception desk is 6m (19ft 8in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is low.
Lighting levels are bright.
There is not a hearing assistance system.
Inside Access
There is level access to the service.
The lighting levels are bright.
The Cave Hill Visitor Centre is located on the 2nd floor of the castle.
Other Floors
The floors which are accessible by stairs are B - G - 1 - 2.
There are 15+ steps between floors.
The lighting level is bright.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The lift is located in the reception area.
The lift is a standard lift.
The floors which are accessible by this lift are B - G - 1 - 2.
The lift is 5m (16ft 4in) from the accessible entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.15m x 1.4m (3ft 9in x 4ft 7in).
There is a mirror to aid reversing out of the lift.
The lift does not have a visual floor indicator.
The lift does have an audible announcer.
The lighting level in the lift is bright.
The lift does not have Braille markings.
The lift does not have tactile markings.
Access to the 2nd floor via the lift is with a keyholder only, please contact a member of staff for access to the 2nd floor.
Adapted Toilet (Cellar Restaurant)
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is for the sole use of disabled people.
The adapted toilet is located on the basement level.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The dimensions of the adapted toilet are 150cm x 280cm (4ft 11in x 9ft 2in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 70cm (2ft 3in).
The tap type is lever.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 45cm (1ft 5in).
There is a hand dryer.
The hand dryer is placed higher than 100cm.
The hand dryer is 105cm (3ft 5in) high.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is placed higher than 74cm.
The sink is 75cm (2ft 5in) high.
Colour contrast and lighting in adapted toilets
The contrast between the walls and floor is good.
Lighting levels are bright.
Wall mounted and drop down rails are available.
There are baby changing facilities in the adapted toilet.
Adapted Toilet (Function Rooms)
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is for the sole use of disabled people.
The adapted toilet is 25m (27yd) from the accessible entrance.
The adapted toilet is located next to the function rooms.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The dimensions of the adapted toilet are 140cm x 240cm (4ft 7in x 7ft 10in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 80cm (2ft 7in).
The tap type is lever.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 45cm (1ft 5in).
There is a hand dryer.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is placed higher than 74cm.
The sink is 75cm (2ft 5in) high.
Colour contrast and lighting in adapted toilets
The contrast between the walls and floor is fair.
Lighting levels are bright.
Wall mounted and drop down rails are available.
There are baby changing facilities in the adapted toilet.
Standard Toilet (Cellar Restaurant)
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located on the basement level.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located on the basement level.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are not located within the standard toilet.
Standard Toilet (Function Rooms)
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located next to the function rooms.
The female toilets are 25m (27yd) from the accessible entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located next to the function rooms.
The male toilets are 25m (27yd) from the accessible entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are not located within the standard toilet.
Restaurant / Bar (Cellar Restaurant)
Once inside, there is level access to the service.
Full table service is available.
There is ample room for a wheelchair user to manoeuvre.
No tables are permanently fixed.
No chairs are permanently fixed.
The distance between the floor and the lowest dining table is 68cm (2ft 2in) cm.
Menus are hand held.
Menus are not available in Braille.
Menus are not available in large print.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is traditional.
Additional Information
Staff do not receive disability awareness training.
Documents are not available in Braille.
Documents are not available in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
Plastic cups are not available.
Plastic cutlery is not available.
Drinking straws are available on request.




