Access Guide
Kelvingrove Art Gallery and Museum
Argyle Street
Glasgow
Strathclyde Region
G3 8AG
Tel: 0141 2769599
Fax: 0141 2769540
Textphone: 0141 2769511
Email: museums@cls.glasgow.gov.uk
Web: http://www.glasgowmuseums.com
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 10:00 - 17:00 |
| Tuesday | 10:00 - 17:00 |
| Wednesday | 10:00 - 17:00 |
| Thursday | 10:00 - 17:00 |
| Friday | 11:00 - 17:00 |
| Saturday | 10:00 - 17:00 |
| Sunday | 11:00 - 17:00 |
Location
The venue is situated outside the centre of the town or city.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Exhibition Centre.
Parking
This venue does have its own car park.
There are 12 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 4.6m x 3.8m (15ft 1in x 12ft 5in).
The nearest designated bay is 12m (13yd) from the main accessible entrance.
The car park surface is tarmac.
The car park does not have a height restriction barrier.
Parking
This venue does have its own car park.
The route from the car park to the entrance is accessible to a wheelchair user unaided.
The patron does not have to cross a road.
The car park is 12m from the venue's entrance.
The convenient dropoff point is located in the car park
Outside Access (Car Park - Accessible Entrance)
There is level access to the service.
The main doors open by revolving.
There is a second set of doors.
The doors open automatically.
The doors are single width.
The door opening is 93cm (3ft ) wide.
The 2nd set of doors is located adjacent to the main doors.
The photo shows the 2nd set of doors.
This entrance gives level access to the lower ground floor.
Outside Access (Car Park - 1st Floor)
There is not level access to the service.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 160cm (5ft 2in) wide.
There is a second set of doors.
The doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 160cm (5ft 2in) wide.
No Level Access (Car Park - 1st Floor)
There is not a ramp or slope to access this area/service.
There are steps to access this area/service.
There are 15+ steps to the area/service.
The lighting levels at the steps are bright.
The steps are not clearly marked.
The steps are medium.
The steps do not have handrails.
Outside Access (Argyle Street - Main Entrance)
There is not level access to the service.
The main doors open by revolving.
There is a second set of doors.
The doors open automatically.
The doors are double width.
No Level Access (Argyle Street - Main Entrance)
There is not a ramp or slope to access this area/service.
There are steps to access this area/service.
There are 15+ steps to the area/service.
The lighting levels at the steps are bright.
The steps are not clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on the left going up.
Outside Access (Argyle Street - Accessible Entrance)
There is level access to the service.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 97cm (3ft 2in) wide.
There are 13 medium steps, with a handrail on the left, between Argyle Street and this entrance.
Level access is via the Access Road.
There is a lift immediately beyond this entrance which gives level access to the ground floor.
Reception (Centre Hall)
The reception desk is 8m (26ft 2in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is low.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Reception
The reception desk is 4m (13ft 1in) from the front entrance.
There is level access to reception from the entrance.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
This reception area is immediately beyond the accessible entrance.
Inside Access
There is level access to the service.
There is a hearing assistance system.
The system is a fixed loop.
The lighting levels are low.
Other Floors
The floors which are accessible by stairs are LG-G-1.
There are 15+ steps between floors.
The lighting level is bright.
The steps are clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The lift is located in the foyer.
The lift is a standard lift.
The floors which are accessible by this lift are LG-G-1.
The lift is 15m (16yd) from the accessible entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.3m x 1.6m (4ft 3in x 5ft 2in).
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The lighting level in the lift is bright.
The lift does not have Braille markings.
The lift does have tactile markings.
Lift
There is a lift for public use.
The lift is located on the 1st floor.
The lift is a platform lift.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 0.85m x 1.35m (2ft 9in x 4ft 5in).
This platform lift overcomes a level change on the 1st floor and gives access to the Study Centre.
The lift overcomes 5 medium steps with a handrail on the right.
Lift
There is a lift for public use.
The lift is located beyond the accessible Argyle Street entrance.
The lift is a standard lift.
The lift is 3m (9ft 10in) from the accessible entrance.
Staff do need to be notified for use of the lift.
The dimensions of the lift are 1.08m x 1.4m (3ft 6in x 4ft 7in).
There is not a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The lighting level in the lift is bright.
The lift does have Braille markings.
The lift does have tactile markings.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is for the sole use of disabled people.
The adapted toilet is 17m (18yd) from the accessible entrance.
The adapted toilet is located in the lower level foyer.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The dimensions of the adapted toilet are 200cm x 260cm (6ft 6in x 8ft 6in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 110cm (3ft 7in).
The tap type is push.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 48cm (1ft 6in).
There is a hand dryer.
The hand dryer is not placed higher than 100cm.
There is a towel dispenser.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 130cm (4ft 3in) high.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is placed higher than 74cm.
The sink is 90cm (2ft 11in) high.
Colour contrast and lighting in adapted toilets
The contrast between the walls and floor is good.
Lighting levels are bright.
Wall mounted and drop down rails are not available.
There are baby changing facilities in the adapted toilet.
The height of the hand basin can be adjusted via a lever located on the side of the basin. The adapted toilet has a full size, height adjustable changing table available. There are other adapted and standard toilets located throughout the venue.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located in the lower level foyer.
The female toilets are 17m (18yd) from the accessible entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located in the lower level foyer.
The male toilets are 17m (18yd) from the accessible entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are low.
Baby Change Facilities
Baby change facilities are not located within the standard toilet.
Restaurant / Bar (KG Cafe)
Once inside, there is level access to the service.
There is ample room for a wheelchair user to manoeuvre.
No tables are permanently fixed.
No chairs are permanently fixed.
The distance between the floor and the lowest dining table is 80cm (2ft 7in) cm.
Menus are .
Menus are not available in Braille.
Menus are not available in large print.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is hot and cold snacks.
Restaurant / Bar (Coffee at Kelvingrove)
Once inside, there is level access to the service.
Full table service is not available.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
There is ample room for a wheelchair user to manoeuvre.
No tables are permanently fixed.
No chairs are permanently fixed.
The distance between the floor and the lowest dining table is 73cm (2ft 4in) cm.
Menus are .
Menus are not available in Braille.
Menus are not available in large print.
Menus are not clearly written.
Menus are presented in contrasting colours.
The type of food served here is snacks.
Museum
Exhibits can not be audio described.
Tactile signage for exhibits is available.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
A deposit is not required for the hearing system.
There is a wheelchair to borrow.
To borrow the wheelchair reception.
Additional Information
Staff do receive disability awareness training.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is generally on duty.
Staff are trained to BSL level 1.
Plastic cups are available.
Plastic cutlery is available.
Drinking straws are available on request.
BSL tours are available by pre-booking. Please contact Kelvingrove prior to your visit to arrange this.
Volunteer guides receive Disability Awareness training.
Learning Assistants are trained in Visual Impairment Awareness, Hard of Hearing training, Disability Awareness and Autism Awareness training.
Large print books, labels and graphics are available in the Early Settlers gallery.
The photo shows the full size changing table which is located in the adapted toilet. Staff are trained to take TypeTalk calls.
Braille museum maps are available from reception on request.
