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Access Guide

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Bradford Council Offices

Venue Image Jacobs Well
Manchester Road
Bradford
West Yorkshire
BD1 5RW
 
Tel: 01274 431000
Fax: 01274 740456
Textphone: 01274 434488
Web: http://www.bradford.gov.uk

Opening Times

DayOpening Times
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 16:30
SaturdayClosed
SundayClosed

Location

The venue is situated within the centre of the town or city.

This venue is situated in Bradford.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Bradford Interchange.

Parking

Parking Image

This venue does have its own car park.

There are 7 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3.45m x 4.6m (11ft 3in x 15ft 1in).

The nearest designated bay is 5m (16ft 4in) from the main accessible entrance.

The car park surface is tarmac.

The car park does not have a height restriction barrier.

Parking

Parking Image

This venue does have its own car park.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

The patron does not have to cross a road.

The car park is 20m from the venue's entrance.

The photo shows the ramp leading to the main entrance which is located in the car park.

Outside Access (Nelson Street)

Outside Access Image

There is not level access to the service.

The main doors open towards you (pull).

The doors are double width.

The doors are heavy.

The door opening is 180cm (5ft 10in) wide.

No Level Access (Nelson Street)

There is a ramp or slope to access this area/service.

The ramp or slope is located outside the main entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

The width of the ramp or slope is 178cm (5ft 10in).

Reception

Reception Image

The reception desk is 8m (26ft 2in) from the front entrance.

There is level access to reception from the entrance.

The reception desk is low.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

Inside Access

Inside Access Image

There is not level access to the service.

There is a hearing assistance system.

The system is a fixed loop.

Staff are trained to use the hearing assistance system.

This venue does not play background music.

The lighting levels are bright.

No Level Access (Inside Access)

There is not a ramp or slope to access this area/service.

Other Floors

Other Floors Image

The floors which are accessible by stairs are G-1-2-3-4-5-6-7-8.

There are 15+ steps between floors.

The lighting level is bright.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

Evac chairs are located on most floors.

Lift

Lift Image

There is a lift for public use.

The lift is located in reception.

The lift is a standard lift.

The floors which are accessible by this lift are G-1-2-3-4-5-6-7-8.

The lift is 8m (26ft 2in) from the accessible entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 1.68m x 1.44m (5ft 6in x 4ft 8in).

There is a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The lighting level in the lift is bright.

The lift does not have Braille markings.

The lift does have tactile markings.

The platform lift is temporary and for the duration of the refurbishments only.

Lift

Lift Image

This lift is temporary for the duration of the refurbishment works.

Adapted Toilet

AdaptedToilet Image

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

The toilet is for the sole use of disabled people.

The adapted toilet is 18m (20yd) from the accessible entrance.

The adapted toilet is located to the side of reception.

Features and dimensions of adapted toilets

This is a unisex toilet.

A key is required for the adapted toilet.

The key is not a radar key.

The key can be obtained from reception.

The door opens inwards.

The door is locked by a sliding bolt.

The dimensions of the adapted toilet are 231cm x 148cm (7ft 6in x 4ft 10in).

There is a lateral transfer space.

As you face the toilet pan the transfer space is on the right.

The lateral transfer space is 80cm (2ft 7in).

The tap type is twist/turn.

There is not a functional emergency alarm available.

Disposal facilities are available in the cubicle.

There is not a coat hook.

Position of fixtures in adapted toilets

Wall mounted rails are available.

As you face the toilet the wall mounted grab rails are on the left.

There are mirrors in the adapted toilet.

Mirrors are placed at a lower level or at an angle for ease of use.

The height of the toilet seat above floor level is 46cm (1ft 6in).

There is not a hand dryer.

There is a towel dispenser.

The towel dispenser is not placed higher than 100cm.

There is a toilet roll holder.

The toilet roll holder is placed higher than 100cm.

The toilet roll holder is 107cm (3ft 6in) high.

There is a sink.

The sink is placed higher than 74cm.

The sink is 81cm (2ft 7in) high.

Colour contrast and lighting in adapted toilets

The contrast between the walls and floor is poor.

Lighting levels are bright.

Wall mounted and drop down rails are not available.

There are additional toilets (including adapted which are on the RADAR scheme) which are located on all other floors. Please ask at reception for the RADAR key and the key to all toilets on ground floor.

Standard Toilet

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located next to reception.

The female toilets are 17m (18yd) from the accessible entrance.

Inside the venue, there is level access to the female toilet.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located next to reception.

The male toilets are 20m (22yd) from the accessible entrance.

Inside the venue, there is level access to the male toilet.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.

There are additional toilets (including adapted which are on the RADAR scheme) which are located on all other floors. Please ask at reception for the RADAR key and the key to all toilets on ground floor.

Additional Information

Additional Image

Staff do receive disability awareness training.

Documents can be requested in Braille.

Documents are available in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is generally on duty.

Staff are trained to BSL level 1.

The photo shows the steps alongside the platform life inside the main entrance. Staff are trained to take TypeTalk calls.

Comments

Refurbishments were in progress at the time of research.

The departments located in this building which are open to the general public are:

Ground floor - workable, car parks.

First floor - community development

Second floor - neighbourhood support, recreation and student loans

Third floor - planning development and building control

Fourth floor - asho team

Sixth floor -environmental protection and meeting rooms

Seventh floor - equalities service