Station Road
Ilkley
West Yorkshire
LS29 8HB
 
Tel: 01943 436262
Fax: 01943 816367
Web: http://www.bradford.gov.uk

The venue is situated within the centre of the town or city.

This venue is situated in Ilkley.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Ilkley.

This venue does not have its own car park.

On street marked Blue Badge bays are available.

On street Blue Badge parking is located outside the main entrance.

The convenient dropoff point is located outside the main entrance

There is not level access to the service.

The main doors open (no doors).

There is a second set of doors.

The doors open automatically.

The doors are single width.

The door opening is 95cm (3ft 1in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located outside the main entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

There are steps to access this area/service.

There are 2 steps to the area/service.

The lighting levels at the steps are bright.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The handrails are on both sides.

The automatic door is push pad operated.

The reception desk is 2m (6ft 6in) from the front entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

There is level access to the service.

There is a hearing assistance system.

The system is a fixed loop.

Staff are trained to use the hearing assistance system.

This venue does not play background music.

The lighting levels are bright.

The floors which are accessible by stairs are LG-G-M-1.

There are 15+ steps between floors.

The lighting level is bright.

The steps are clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on the left side going up.

The services on the floors which are not accessible are the Planning Department Ilkely Parish Council offices, Bradford Rural Housing Enablelers Office and the Council Chamber.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located on the lower ground floor.

The female toilets are 14m (15yd) from the accessible entrance.

Inside the venue, there is not level access to the female toilet.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located on the mezzanine floor.

The male toilets are 16m (17yd) from the accessible entrance.

Inside the venue, there is not level access to the male toilet.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.

A key is needed for the toilets.

The key can be obtained from reception.

Staff do receive disability awareness training.

Documents are not available in Braille.

Documents can be requested in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service cannot be requested.

The cashiers office is available in this building for paying council bills, housing trust bills and making benefits claims.

The registrar office is located in this building and is open to clients by appointment only. Please phone 01274 432149 to make an appointment or ask at reception.

The photo shows the ramp leading to the entrance.