Access Guide
Tourist Information Office
The Town Hall
Station Road
Ilkley
West Yorkshire
LS29 8HB
Tel: 01943 602319
Fax: 01943 436235
Web: http://www.visitilkley.com
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 09:30 - 17:00 |
| Tuesday | 10:00 - 17:00 |
| Wednesday | 09:30 - 17:00 |
| Thursday | 09:30 - 17:00 |
| Friday | 09:30 - 17:00 |
| Saturday | 09:30 - 17:00 |
| Sunday | Closed |
Location
The venue is situated within the centre of the town or city.
This venue is situated in Ilkley.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Ilkley.
Parking
This venue does not have its own car park.
On street marked Blue Badge bays are available.
On street Blue Badge parking is located outside the main entrance.
The convenient dropoff point is located outside the main entrance
Outside Access (Station Road)
There is not level access to the service.
The main doors open (no doors).
The door opening is 172cm (5ft 7in) wide.
There is a second set of doors.
The doors open automatically.
The doors are single width.
The door opening is 79cm (2ft 7in) wide.
No Level Access (Station Road)
There is a ramp or slope to access this area/service.
The ramp or slope is located outside the main entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
The width of the ramp or slope is 119cm (3ft 10in).
There are steps to access this area/service.
There are 2 steps to the area/service.
The lighting levels at the steps are bright.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
The handrails are on both sides.
The automatic door is push pad operated.
Reception
The reception desk is 3m (9ft 10in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is low.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Inside Access
There is level access to the service.
There is a hearing assistance system.
The system is a fixed loop.
Staff are trained to use the hearing assistance system.
This venue does not play background music.
The lighting levels are bright.
Additional Information
Staff do receive disability awareness training.
Documents are available in Braille.
Documents are available in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
Comments
Guided tour audio tapes available on request. Opening hours refer to winter opening hours, The office is open longer in Summer.
