Access Guide









Town Hall
Bow Street
Keighley
West Yorkshire
BD21 3PA
Tel: 01535 618014
Web: http://www.bradford.gov.uk
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 08:30 - 17:00 |
| Tuesday | 08:30 - 17:00 |
| Wednesday | 08:30 - 17:00 |
| Thursday | 08:30 - 17:00 |
| Friday | 08:30 - 16:30 |
| Saturday | Closed |
| Sunday | Closed |
The opening times shown above are for the main reception.
Location
The venue is situated within the centre of the town or city.
This venue is situated in Keighley.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Keighley.
Parking
This venue does not have its own car park.
On street marked Blue Badge bays are available.
On street Blue Badge parking is located at the rear of the venue.
The convenient dropoff point is located on adjacent streets
Outside Access (Bow Street)
There is level access to the service.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 130cm (4ft 3in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 120cm (3ft 11in) wide.
The automatic doors are push pad operated.
Reception
The reception desk is 5m (16ft 4in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is low.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Inside Access
There is not level access to the service.
There is a hearing assistance system.
The system is a fixed loop.
Staff are trained to use the hearing assistance system.
The lighting levels are bright.
No Level Access (Inside Access)
There is a ramp or slope to access this area/service.
The ramp or slope is located between the reception and the booths area.
The ramp or slope is easy.
The ramp or slope is permanent.
The width of the ramp or slope is 180cm (5ft 10in).
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is for the sole use of disabled people.
The adapted toilet is 12m (13yd) from the accessible entrance.
The adapted toilet is located adjacent to the booths area.
Features and dimensions of adapted toilets
This is a unisex toilet.
The door opens inwards.
The door is locked by a twist lock.
The dimensions of the adapted toilet are 220cm x 280cm (7ft 2in x 9ft 2in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 200cm (6ft 6in).
The tap type is lever.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 47cm (1ft 6in).
There is a hand dryer.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the walls and floor is good.
Lighting levels are bright.
Wall mounted and drop down rails are available.
Please note that the adapted toilet can be used only if a member of staff is notified.
Additional Information
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is generally on duty.
Staff are trained to BSL level 1.




