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The Multiple Sclerosis Society
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Access Guide

Wheelchair AssistanceMobility Impaired WalkerSeat AvailableWC AdaptedWC step free accessAssistance DogHearing SystemConducting of BusinessDisability Awareness TrainingParking ***

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Moorcroft Centre

Venue Image Old School Place
Westfield
Woking
Surrey
GU22 9LY
 
Tel: 01483 743373
Email: moorcroft@woking.gov.uk
Web: http://www.woking.gov.uk

Opening Times

DayOpening Times
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

Location

The venue is situated outside the centre of the town or city.

The venue is not on a road with a steep gradient.

Parking

This venue does have its own car park.

There are 2 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 4.1m x 2.8m (13ft 5in x 9ft 2in).

The nearest designated bay is 7m (22ft 11in) from the main accessible entrance.

The car park surface is tarmac.

The car park does not have a height restriction barrier.

Parking

Parking Image

This venue does have its own car park.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

The patron does not have to cross a road.

The car park is 8m from the venue's entrance.

The convenient dropoff point is located directly outside the entrance

Outside Access (the car park)

Outside Access Image

There is not level access to the service.

The main doors open automatically.

The doors are single width.

The door opening is 96cm (3ft 1in) wide.

There is a second set of doors.

The doors open automatically.

The doors are single width.

The door opening is 96cm (3ft 1in) wide.

No Level Access (the car park)

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

The width of the ramp or slope is 160cm (5ft 2in).

Reception

The reception desk is 5m (16ft 4in) from the front entrance.

There is level access to reception from the entrance.

The reception desk is low.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

Inside Access

There is level access to the service.

The lighting levels are bright.

Adapted Toilet

AdaptedToilet Image

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

The toilet is for the sole use of disabled people.

The adapted toilet is 16m (17yd) from the accessible entrance.

The adapted toilet is located in the foyer.

Features and dimensions of adapted toilets

This is a unisex toilet.

A key is not required for the adapted toilet.

The door opens outwards.

The door is locked by a twist lock.

The dimensions of the adapted toilet are 180cm x 190cm (5ft 10in x 6ft 2in).

There is a lateral transfer space.

As you face the toilet pan the transfer space is on the right.

The lateral transfer space is 120cm (3ft 11in).

The tap type is lever.

There is a functional emergency alarm available.

Disposal facilities are available in the cubicle.

There is a coat hook.

The coat hook is not within 120cm (3ft 11in) from floor level.

Position of fixtures in adapted toilets

Wall mounted rails are available.

As you face the toilet the wall mounted grab rails are on both sides.

There are mirrors in the adapted toilet.

Mirrors are placed at a lower level or at an angle for ease of use.

The height of the toilet seat above floor level is 45cm (1ft 5in).

There is a hand dryer.

The hand dryer is not placed higher than 100cm.

There is a towel dispenser.

The towel dispenser is not placed higher than 100cm.

There is a toilet roll holder.

The toilet roll holder is not placed higher than 100cm.

There is a sink.

The sink is not placed higher than 74cm.

Colour contrast and lighting in adapted toilets

The contrast between the walls and floor is good.

Lighting levels are bright.

Wall mounted and drop down rails are available.

Standard Toilet

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located near the main hall.

The female toilets are 22m (24yd) from the accessible entrance.

Inside the venue, there is level access to the female toilet.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located near the main hall.

The male toilets are 24m (26yd) from the accessible entrance.

Inside the venue, there is level access to the male toilet.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.

Restaurant / Bar (Moorcroft Cafe)

Once inside, there is level access to the service.

Full table service is not available.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

There is ample room for a wheelchair user to manoeuvre.

No tables are permanently fixed.

No chairs are permanently fixed.

The distance between the floor and the lowest dining table is 73cm (2ft 4in) cm.

Menus are hand held and on the wall.

Menus are not available in large print.

Menus are clearly written.

Menus are presented in contrasting colours.

The type of food served here is light snacks.

The cafe is open Monday to Friday 10.00 - 16.00.

Additional Information

Staff do receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service cannot be requested.

Plastic cups are not available.

Plastic cutlery is not available.

Drinking straws are available on request.