Access Guide
De Vere Herons' Reach
East Park Drive
Blackpool
Lancashire
FY3 8LL
Tel: 01253 838866
Fax: 01253 798800
Email: reservations.herons@devere-hotels.com
Web: http://www.devere-hotels.co.uk
Location
The venue is situated outside the centre of the town or city.
The venue is not on a road with a steep gradient.
Parking
This venue does have its own car park.
There are 7 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.2m x 4.2m (10ft 5in x 13ft 9in).
The nearest designated bay is 50m (55yd) from the main accessible entrance.
The car park surface is tarmac.
The car park does not have a height restriction barrier.
Parking
This venue does have its own car park.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
The patron does not have to cross a road.
The car park is 50m from the venue's entrance.
The convenient dropoff point is located outside the main entrance
Outside Access (the hotel car park)
There is not level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 170cm (5ft 6in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 170cm (5ft 6in) wide.
No Level Access (the hotel car park)
There is a ramp or slope to access this area/service.
The ramp or slope is located to the right hand side of the main entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
The width of the ramp or slope is 170cm (5ft 6in).
There are steps to access this area/service.
There are 9 steps to the area/service.
The lighting levels at the steps are bright.
The steps are clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on both sides.
Reception
The reception desk is 8m (26ft 2in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is high.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Inside Access
There is level access to the service.
The lighting levels are low.
Other Floors
The floors which are accessible by stairs are LG-G-1-2.
There are 15+ steps between floors.
The lighting level is bright.
The steps are clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The floors which are accessible by this lift are LG-G-1-2.
The lift is 10m (11yd) from the accessible entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.4m x 1.1m (4ft 7in x 3ft 7in).
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does not have an audible announcer.
The lighting level in the lift is bright.
The lift does not have Braille markings.
The lift does have tactile markings.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is for the sole use of disabled people.
The adapted toilet is 21m (23yd) from the accessible entrance.
The adapted toilet is located to the left hand side of the reception area.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The dimensions of the adapted toilet are 170cm x 220cm (5ft 6in x 7ft 2in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 90cm (2ft 11in).
The tap type is lever.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 45cm (1ft 5in).
There is a hand dryer.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is placed higher than 74cm.
The sink is 75cm (2ft 5in) high.
Colour contrast and lighting in adapted toilets
The contrast between the walls and floor is good.
Lighting levels are bright.
Wall mounted and drop down rails are available.
There is an adapted toilet available in the fitness centre and in the ladies and gents changing rooms.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located to the left hand side of the reception area.
The female toilets are 21m (23yd) from the accessible entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located to the left hand side of the reception area.
The male toilets are 21m (23yd) from the accessible entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are not located within the standard toilet.
There is an adapted toilet available in the fitness centre and in the ladies and gents changing rooms.
Restaurant / Bar (Brasserie)
Once inside, there is level access to the service.
Full table service is available.
There is ample room for a wheelchair user to manoeuvre.
No tables are permanently fixed.
No chairs are permanently fixed.
The distance between the floor and the lowest dining table is 71cm (2ft 3in) cm.
Menus are hand held.
Menus are not available in Braille.
Menus are not available in large print.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is traditional.
Rooms
There are 172 room(s) in total.
There are 20 standard ground floor rooms.
Adapted Rooms
There are adapted ensuite facilities
There is/are 6 room(s) with adapted ensuite facilities.
Location of and access to rooms with adapted ensuite
Adapted Room
The height of the bed is 55cm (1ft 9in).
The measurement between the bed base and floor is 5cm (1in).
Adapted Ensuite
The door opens by sliding.
The dimensions of the adapted ensuite are 160cm x 200cm (5ft 2in x 6ft 6in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 80cm (2ft 7in).
Wall mounted grab rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
The toilet seat is 45cm (1ft 5in) above floor level.
There is a toilet roll holder.
It is not placed higher than 100cm (3ft 3in) in height.
There is a sink.
The height of the sink is 70cm (2ft 3in).
The tap type is lever.
There is a functional emergency alarm in the ensuite.
There are mirrors.
Mirrors are placed at a lower level or at an angle for ease of use.
Bath and Shower
There is a bath.
The height of the side of the bath from floor level is 45cm (1ft 5in).
The tap type is lever.
There is a shower over the bath.
The shower control type is twist/turn.
Wheel In Shower
There is not a wheel in shower.
Signage, colour contrast and lighting in adapted rooms
The colour contrast between the walls and floor is good.
Colour contrast and lighting in adapted ensuite
Auxiliary Aids - general
Standard Rooms
Ground Floor Standard Rooms
There are standard rooms on the ground floor.
Standard Rooms on Other Floors
The adapted rooms are located on the ground floor.
The height of the shower control is 55cms.
There is a swimming pool.
There is a fitness suite.
There are flashing fire alarms available in the adapted rooms.
Swimming Pool
There is not a ramped entrance into the water.
There is not a wet side chair available.
There is a hoist for wheelchair users to access the water.
The hoist is manual.
There are steps into the swimming pool.
There is a handrail on both sides of the steps.
There are 6 steps.
There is a ladder type entrance into the water.
Adapted Changing Room
There are adapted changing rooms available.
The adapted changing rooms are located in the Fitness Centre.
The adapted changing room is 2m (6ft 6in) from the swimming pool.
Additional Information
Staff do receive disability awareness training.
Registered assistance dogs are welcomed.
Plastic cups are available.
Plastic cutlery is available.
Drinking straws are available on request.
Comments
The hotel reception is open 24 hours a day.
