Access Guide
Hilton Blackpool
North Promenade
Blackpool
Lancashire
FY1 2JQ
Tel: 01253 623434
Fax: 01253 627864
Web: http://www.hilton.co.uk
Location
The venue is situated within the centre of the town or city.
This venue is situated in Blackpool.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Blackpool North.
Parking
This venue does have its own car park.
There are 8 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.5m x 2.2m (11ft 5in x 7ft 2in).
The nearest designated bay is 7m (22ft 11in) from the main accessible entrance.
The car park surface is tarmac.
Parking
This venue does have its own car park.
The route from the car park to the entrance is accessible to a wheelchair user unaided.
The patron does not have to cross a road.
On street marked Blue Badge bays are available.
On street Blue Badge parking is located in the car park.
The car park is 9m from the venue's entrance.
The convenient dropoff point is located at the North Promenade entrance or the car park
Outside Access (the car park)
There is level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 138cm (4ft 6in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 138cm (4ft 6in) wide.
Once through the entrance, there is a low level phone which can be used to alert staff for assistance with luggage.
Outside Access (North Promenade)
There is not level access to the service.
The main doors open automatically.
The doors are single width.
The door opening is 100cm (3ft 3in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 170cm (5ft 6in) wide.
No Level Access (North Promenade)
There is a ramp or slope to access this area/service.
The ramp or slope is located to the right of the entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
The width of the ramp or slope is 123cm (4ft ).
There are steps to access this area/service.
There are 2 steps to the area/service.
The lighting levels at the steps are bright.
The steps are not clearly marked.
The steps are medium.
The steps do not have handrails.
Reception
There is level access to reception from the entrance.
The reception desk is low.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
The reception desk is open 24 hours a day.
Inside Access
There is level access to the service.
This venue does play background music.
The lighting levels are bright.
Other Floors
The floors which are accessible by stairs are LG-G-1-2-3-4-5-6-7.
There are 15+ steps between floors.
The lighting level is bright.
The steps are clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The lift is located in reception.
The lift is a standard lift.
The floors which are accessible by this lift are LG-G-1-2-3-4-5-6-7.
The lift is 15m (16yd) from the accessible entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.47m x 1.36m (4ft 9in x 4ft 5in).
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The lighting level in the lift is bright.
The lift does not have Braille markings.
The lift does have tactile markings.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is for the sole use of disabled people.
The adapted toilet is 32m (35yd) from the accessible entrance.
The adapted toilet is located in the reception area.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a locking handle.
The dimensions of the adapted toilet are 147cm x 245cm (4ft 9in x 8ft ).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 90cm (2ft 11in).
The tap type is lever.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 45cm (1ft 5in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 103cm (3ft 4in) high.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is placed higher than 74cm.
The sink is 80cm (2ft 7in) high.
Colour contrast and lighting in adapted toilets
The contrast between the walls and floor is good.
Lighting levels are bright.
Wall mounted and drop down rails are available.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located in the reception area.
The female toilets are 32m (35yd) from the accessible entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located in the reception area.
The male toilets are 32m (35yd) from the accessible entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are not located within the standard toilet.
Restaurant / Bar (Bar Lounge)
Once inside, there is level access to the service.
Full table service is available.
There is ample room for a wheelchair user to manoeuvre.
No tables are permanently fixed.
No chairs are permanently fixed.
The distance between the floor and the lowest dining table is 50cm (1ft 7in) cm.
Menus are hand held.
Menus are not available in Braille.
Menus are available in large print.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is light snacks.
Restaurant / Bar (Restaurant)
Once inside, there is level access to the service.
Full table service is not available.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
There is ample room for a wheelchair user to manoeuvre.
No tables are permanently fixed.
No chairs are permanently fixed.
The distance between the floor and the lowest dining table is 72cm (2ft 4in) cm.
Menus are hand held.
Menus are not available in Braille.
Menus are available in large print.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is traditional.
Rooms
Adapted Rooms
There are adapted ensuite facilities
There is/are 6 room(s) with adapted ensuite facilities.
Location of and access to rooms with adapted ensuite
Adapted Room
Adapted Ensuite
The door opens outwards.
The door is locked by a twist lock.
The dimensions of the adapted ensuite are 170cm x 240cm (5ft 6in x 7ft 10in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 138cm (4ft 6in).
Wall mounted grab rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
The toilet seat is 45cm (1ft 5in) above floor level.
There is a toilet roll holder.
It is not placed higher than 100cm (3ft 3in) in height.
There is a sink.
The height of the sink is 82cm (2ft 8in).
The tap type is twist/turn.
There is a functional emergency alarm in the ensuite.
There are not mirrors.
Bath and Shower
There is not a bath.
Wheel In Shower
There is a wheel in shower.
The shower head height is fixed.
The shower control type is twist/turn.
The shower seat is (none).
Signage, colour contrast and lighting in adapted rooms
There is no Braille signage on or near the hotel door.
There is no tactile signage on or near the hotel door.
There is no pictorial signage on or near the hotel door.
The colour contrast between the walls and floor is good.
Colour contrast and lighting in adapted ensuite
Auxiliary Aids - general
Standard Rooms
Ground Floor Standard Rooms
There are not standard rooms on the ground floor.
Standard Rooms on Other Floors
The adapted rooms are located on the 2nd and 3rd floors.
There is a swimming pool.
There are vibrating fire alarms available from reception upon request. Some rooms have emergency alarms connected to the reception desk. The rooms were being renovated at the time of research and information about beds was not available.
Swimming Pool
There is a hoist for wheelchair users to access the water.
The hoist is manual.
There are not steps into the swimming pool.
There is a ladder type entrance into the water.
The ladder does not have handrails.
There is a platform lift to access the pool from the changing room.
Adapted Changing Room
There are adapted changing rooms available.
The adapted changing rooms are located By the Swimming Pool.
The adapted changing room is 25m (27yd) from the main entrance.
The adapted changing room is 5m (16ft 4in) from the swimming pool.
There is a platform lift to access the pool from the changing room.
Additional Information
Staff do receive disability awareness training.
Documents are not available in Braille.
Documents are available in large print.
Registered assistance dogs are welcomed.
There is not an open fireplace.
Plastic cups are available.
Plastic cutlery is available.
Drinking straws are available on request.
