Access Guide
Citizens Advice Bureau
Voluntary Service Centre
Union Street
Burton upon Trent
East Staffordshire
DE14 1AA
Tel: 01283 566493
Email: advice@eaststaffordshirecab.co.uk
Web: http://www.eaststaffordshirecab.co.uk
Opening Times
| Day | Opening Times |
|---|---|
| Monday | Closed |
| Tuesday | 10:00 - 13:00 |
| Wednesday | 10:00 - 13:00 |
| Thursday | 10:00 - 13:00 |
| Friday | Closed |
| Saturday | Closed |
| Sunday | Closed |
Location
The venue is situated within the centre of the town or city.
This venue is situated in Burton upon Trent.
The venue is not on a road with a steep gradient.
Parking
This venue does not have its own car park.
The convenient dropoff point is located outside entrance
Sainsbury's car park is available nearby.
Outside Access (Sainsbury's car park)
There is level access to the service.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 150cm (4ft 11in) wide.
Reception
The reception desk is 9m (29ft 6in) from the front entrance.
There is not level access to reception from the entrance.
The reception desk is medium height.
Lighting levels are bright.
There is not a hearing assistance system.
Inside Access
There is not level access to the service.
This venue does not play background music.
The lighting levels are bright.
No Level Access (Inside Access)
There is a ramp or slope to access this area/service.
The ramp or slope is located inside the front entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
The width of the ramp or slope is 170cm (5ft 6in).
There are hand rails on both sides on the ramp.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
The adapted toilet is 21m (23yd) from the accessible entrance.
The adapted toilet is located at the rear of the waiting room.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens inwards.
The door is locked by a twist lock.
The dimensions of the adapted toilet are 200cm x 240cm (6ft 6in x 7ft 10in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 126cm (4ft 1in).
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are not mirrors in the adapted toilet.
The height of the toilet seat above floor level is 43cm (1ft 4in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser is not placed higher than 100cm.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the walls and floor is good.
Lighting levels are bright.
Wall mounted and drop down rails are available.
There are baby changing facilities in the adapted toilet.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located to the rear left hand side of the venue.
The female toilets are 26m (28yd) from the accessible entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located to the rear left hand side of the venue.
The male toilets are 26m (28yd) from the accessible entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are not located within the standard toilet.
Additional Information
Staff do receive disability awareness training.
Documents are not available in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Comments
Opening times are for the drop in service, no appointment necessary.
