Access Guide










Knotty Ash One Stop Shop
269 Blackmoor Drive
Knotty Ash
Liverpool
Merseyside
L12 3HA
Tel: 0151 2333000
Fax: 0151 228 6097
Web: http://www.liverpool.gov.uk
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | Closed |
| Sunday | Closed |
Location
The venue is situated outside the centre of the city.
This venue is situated in West Derby.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Broad Green.
Parking
This venue does not have its own car park.
On street marked Blue Badge bays are not available.
Clearly signed and/or standard on street marked bays are not available.
Outside Access (Main Entrance)
This information is for the entrance located on Blackmoor Drive.
There is level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 105cm (3ft 5in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 125cm (4ft 1in) wide.
Reception
The reception desk is 6m (19ft 8in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is low.
Lighting levels are low.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Inside Access
There is level access to the service.
There is a hearing assistance system.
The system is a fixed loop.
Staff are trained to use the hearing assistance system.
The lighting levels are low.
Adapted Toilet
There are no adapted toilets within this venue designated for public use.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are not available.
Additional Information
Staff do receive disability awareness training.
Documents are available in Braille.
Documents are available in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is generally on duty.
Staff are trained to BSL level 2.
Staff are Type Talk aware.




