Access Guide
Trent and Dove Housing Ltd
Trinity Square
Horninglow Street
Burton upon Trent
East Staffordshire
DE14 1BL
Tel: 01283 528528
Fax: 01283 528697
Email: enquiries@trentanddove.org
Web: http://www.trentanddove.org
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | Closed |
| Sunday | Closed |
Location
The venue is situated within the centre of the town or city.
This venue is situated in Burton upon Trent.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Burton upon Trent.
Parking
This venue does have its own car park.
The car park is at the front of the venue.
The car park type is open air/surface.
There are 2 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.2m x 4.6m (10ft 5in x 15ft 1in).
The nearest designated bay is 30m (33yd) from the main accessible entrance.
The car park surface is tarmac.
The car park does not have a height restriction barrier.
Parking
This venue does have its own car park.
The route from the car park to the entrance is accessible to a wheelchair user unaided.
The patron does not have to cross a road.
The car park is 5m from the venue's entrance.
The convenient dropoff point is located outside the main reception entrance
Outside Access (the car park area)
There is not level access to the service.
The main doors open automatically.
The doors are single width.
The door opening is 80cm (2ft 7in) wide.
No Level Access (the car park area)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the main entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
The width of the ramp or slope is 230cm (7ft 6in).
The main entrance door is push pad operated.
Reception
The reception desk is 6m (19ft 8in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is low.
Lighting levels are bright.
Inside Access
There is level access to the service.
There is a hearing assistance system.
The system is a fixed loop.
Staff are trained to use the hearing assistance system.
This venue does play background music.
The lighting levels are bright.
The hearing loop is portable and can be used in any of the meeting rooms.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The adapted toilet is 6m (19ft 8in) from the accessible entrance.
The adapted toilet is located to the left of the main entrance.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens inwards.
The door is locked by a twist lock.
The dimensions of the adapted toilet are 245cm x 240cm (8ft x 7ft 10in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 178cm (5ft 10in).
The tap type is lever.
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 45cm (1ft 5in).
There is a hand dryer.
The hand dryer is placed higher than 100cm.
The hand dryer is 105cm (3ft 5in) high.
There is a toilet roll holder.
The toilet roll holder is placed higher than 100cm.
The toilet roll holder is 123cm (4ft ) high.
There is a sink.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the walls and floor is fair.
Wall mounted and drop down rails are available.
There are baby changing facilities in the adapted toilet.
The adapted toilet is for standard use also.
Additional Information
Staff do receive disability awareness training.
Documents are available in Braille.
Documents are available in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
