Access Guide
Burrell Collection, The
Pollok Country Park
2060 Pollokshaws Road
Glasgow
Strathclyde Region
G43 1AT
Tel: 0141 287 2550
Fax: 0141 287 2597
Textphone: 0141 287 0047
Email: museums@cls.glasgow.gov.uk
Web: http://www.glasgowmuseums.com
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 10:00 - 17:00 |
| Tuesday | 10:00 - 17:00 |
| Wednesday | 10:00 - 17:00 |
| Thursday | 10:00 - 17:00 |
| Friday | 11:00 - 17:00 |
| Saturday | 10:00 - 17:00 |
| Sunday | 11:00 - 17:00 |
Location
The venue is situated outside the centre of the town or city.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Pollokshaws West.
Parking
This venue does have its own car park.
There are 3 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.4m x 3.8m (11ft 1in x 12ft 5in).
The nearest designated bay is 60m (65yd) from the main accessible entrance.
The car park surface is tarmac.
The car park does not have a height restriction barrier.
The route from the car park to the main entrance is cobbled and sloped.
Parking
This venue does have its own car park.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
The patron does not have to cross a road.
The car park is 42m from the venue's entrance.
The convenient dropoff point is located at the top of the car park
Outside Access (Pollok Park - Accessible Entrance)
There is level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 160cm (5ft 2in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 160cm (5ft 2in) wide.
Reception
The reception desk is 12m (13yd) from the front entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Inside Access
There is level access to the service.
There is not a hearing assistance system.
This venue does not play background music.
The lighting levels are bright.
Other Floors
The floors which are accessible by stairs are LG - G - M.
There are 15+ steps between floors.
The lighting level is bright.
The steps are not clearly marked.
The steps are deep.
The steps do have handrails.
The steps have a handrail on the left side going up.
There is a landing.
The services on the floors which are not accessible are occassional display's and offices.
Lift (Burrell Cafe Lift)
There is a lift for public use.
The lift is located adjacent to the Burrell Café.
The lift is a standard lift.
The floors which are accessible by this lift are LG - G.
The lift is 75m (82yd) from the accessible entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.3m x 1.5m (4ft 3in x 4ft 11in).
There is not a mirror to aid reversing out of the lift.
The lift does not have a visual floor indicator.
The lift does not have an audible announcer.
The lighting level in the lift is bright.
The lift does not have Braille markings.
The lift does not have tactile markings.
Lift (Mezzanine Lift)
There is a lift for public use.
The lift is located off the South Gallery.
The lift is a standard lift.
The floors which are accessible by this lift are G-M.
The lift is 100m (109yd) from the accessible entrance.
Staff do need to be notified for use of the lift.
The dimensions of the lift are 1.4m x 1.1m (4ft 7in x 3ft 7in).
The lift does not have a visual floor indicator.
The lift does not have an audible announcer.
The lighting level in the lift is bright.
The lift does not have Braille markings.
The lift does not have tactile markings.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is for the sole use of disabled people.
The adapted toilet is 3m (9ft 10in) from the accessible entrance.
The adapted toilet is located in the ladies & gents toilets.
Features and dimensions of adapted toilets
A key is not required for the adapted toilet.
The door opens inwards.
The door is locked by a twist lock.
The dimensions of the adapted toilet are 130cm x 250cm (4ft 3in x 8ft 2in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 80cm (2ft 7in).
The tap type is lever.
Disposal facilities are available in the cubicle.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on the left.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 45cm (1ft 5in).
There is a towel dispenser.
The towel dispenser is not placed higher than 100cm.
There is a toilet roll holder.
The toilet roll holder is placed higher than 100cm.
The toilet roll holder is 130cm (4ft 3in) high.
There is a sink.
The sink is placed higher than 74cm.
The sink is 75cm (2ft 5in) high.
Colour contrast and lighting in adapted toilets
The contrast between the walls and floor is poor.
Wall mounted and drop down rails are not available.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located left through the entrance.
The female toilets are 3m (9ft 10in) from the accessible entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located right through the entrance.
The male toilets are 3m (9ft 10in) from the accessible entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are located within the standard toilet.
The baby change facilities are located in both Ladies and Gents toilets..
Restaurant / Bar (The Burrell Restaurant & Cafe)
Once inside, there is level access to the service.
Full table service is available.
There is ample room for a wheelchair user to manoeuvre.
No tables are permanently fixed.
No chairs are permanently fixed.
The distance between the floor and the lowest dining table is 71cm (2ft 3in) cm.
Menus are hand held.
Menus are not available in Braille.
Menus are not available in large print.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is hot and cold meals and snacks.
The Café is situated on the lower ground floor and level access is via the lift.
Alternative access is via 15+ deep steps with a handrail on the right.
Museum
Exhibits can be audio described.
Tactile signage for exhibits is available.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
A deposit is not required for the hearing system.
There is a wheelchair to borrow.
To borrow the wheelchair at the front desk / any staff member.
There is a lecture theatre available.
Additional Information
Staff do receive disability awareness training.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service cannot be requested.
Plastic cups are available.
Plastic cutlery is available.
Drinking straws are available on request.
A large print gallery plan is available on request.
Audio versions of the events magazine preview are available from the reception desk.
The photograph shows the alternative access to the Cafe. Staff are trained to take TypeTalk calls.
